Before You Play

Is Responsible Gambling Built Into Your Casino Night Account?

Play only from age 18, and every Casino Night account comes with deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion.

Set A Limit

Malta Gaming AuthorityLicensed MGA/B2C/050/2006 and audited by iTech Labs since 2006.

Key Safeguards

Plain Answers, No Small Print

Four facts that answer the questions players ask most about limits, licences and help.

Minimum Age18+

Regulator And LicenceMalta Gaming Authority, MGA/B2C/050/2006

Gambling Helpline Aotearoa0800 654 655

Limit Questions[email protected]

Account Tools

You Choose The Shape Of Your Play

Casino Night keeps the controls plain and visible, so nobody has to hunt for them mid-session.

A Ceiling You Choose

Cap what you pay in over a set period, so a bad week cannot reach your rent. Switch it on before your first deposit.

A Floor For Losses

Settle the most you will lose in a stretch of play, so a night ends on your terms. Turn it on when your account opens.

When The Clock Slips

A quiet alert marks time in play, so an hour cannot slide into an evening. Set one if the clock gets away from you.

When Play Feels Flat

A break that locks play for as long as you pick, so you get room to think. Use it when play feels like a chore.

Distance You Can Trust

Ask for self-exclusion when a pause is not enough. New Zealand has no national register, so the block that keeps you out sits in your account.

Before Any Play

Where Do You Set It All Up?

Four short moves inside your account, and the limit sits there before the next game.

Your Profile Menu

Three Kinds Of Limit

Pick deposit, loss or session time, depending on the habit you want to hold. Read each description before you settle on one.

Pick A Time Frame

Enter the figure or the minutes, then choose whether it covers a day, a week or a month. Stay within what your budget allows.

Set, Then Check

Save the change and reopen the settings screen to see the limit listed. If it is missing, contact support before you deposit.

Pick The Length You Need

Hours Away, Not Weeks. Ask live chat to set a time-out when you need hours or days away. Access pauses for the period you choose, and nothing further is taken from your balance while it runs.

Closed Off Completely. Choose self-exclusion in your account to close access for a long period. Support can exclude a customer showing signs of problem gambling for up to 2 years, and the decision holds for that stretch.

Where Else Can I Turn? No national register covers this country, so the casino account is where exclusion happens. For further support, the Gambling Helpline Aotearoa answers at any hour, free and confidential.

Free Support

Someone To Talk To Tonight

Read this once you have decided that talking to someone would help.

Gambling Helpline Aotearoa

Ring the national helpline for a free, confidential conversation about your play or a relative's, at any hour, by phone or by text. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Problem Gambling Foundation offers free counselling, peer and cultural support across eighteen clinics nationwide, with a freephone, a text line and weekday hours. pgf.nz

Safer Gambling Aotearoa

Safer Gambling Aotearoa, run by Health New Zealand, explains the signs of harm and practical tips for players and families, with a finder for local support. safergambling.org.nz

A Home Where Play Stays Grown-Up

Identity Check Before Play. Upload your proof of identity at registration, because the account cannot be opened before age and identity are confirmed. Those same documents are checked again ahead of your first withdrawal.

Blockers On Shared Devices. Install blocking software on every family phone and computer, then lock its settings with a password only an adult knows. Choose a tool that covers gambling sites broadly, so new addresses are blocked without extra effort.

Talk First, Then Ring. Speak with the person you are worried about at a calm moment, describe what you noticed, and skip the blame. Ring Gambling Helpline Aotearoa on 0800 654 655, free and around the clock, for guidance of your own.

When Does Play Stop Being Fun?

Catching these early makes the first step simple: a limit or a pause set in your account. Gambling carries a cost, and noticing that cost sooner keeps play where you want it.

Look through these and see whether any fit the way you play now.

Spending more than you meant to
Chasing a loss with another deposit
Playing past the time you planned
Borrowing money to keep playing
Hiding your play from people close to you
Feeling flat or restless without a bet
Play crowding out sleep or work

When You're Unsure

What Changes A Limit Or A Break?

Answers that settle limits, pauses, exclusions, and who to ring when worry sets in.

Can I set my deposit limit from my phone?+

Yes. The mobile version carries the same account section, so the controls sit in an identical spot on a phone and on a laptop. Set the figure before your session, not after a loss.

Does a self-exclusion stop early if I change my mind?+

No. Self-exclusion runs for the whole period you chose, so a change of mind partway through does not reopen the account. That fixed stretch is the point of it.

My brother plays too much, can the helpline speak to me?+

Yes. Gambling Helpline Aotearoa answers relatives as well as players, at any hour. Start by ringing for yourself; the call is yours as much as his.

How do I close my account permanently?+

Send the request from your registered email address to [email protected] and support closes the account for good. Include your account details so the request can be matched to you.

Does my self-exclusion stop me playing at other casinos?+

No. New Zealand has no national exclusion register, so a self-exclusion here covers this account only. Other operators need their own request from you before they act.

Can I change a deposit limit after I have set it?+

Yes. Return to the same account section and adjust the figure; there is no need to contact support. Pick the new number before your next session rather than mid-play.